Job Description
Req Id:  38365
Job Title:  Financial Aid Counselor
City:  Fort Wayne
Job Description: 

Join Purdue University Fort Wayne:

We seek a full-time, on-site Financial Aid Counselor in the Office of Financial Aid. This position supports students and their families through the financial aid process at PFW. The salary for this position is $43,888.08 annually.

 

Primary Responsibilities:

  • Provide student- focused, comprehensive advising on FAFSA applications, verification requirements, C-Flag documentation, and eligibility for Federal, State, and institutional aid.
  • Guide students on the university's financial aid processes, including aid disbursement, refunding, bookstore credit, billing, and payment procedures.
  • Advise on external financial resources such as private loans, and outside scholarships.
  • Assist students with understanding withdrawal processes and policies, ensuring they are aware of the impact on their financial aid.
  • Advise students on Satisfactory Academic Progress (SAP) / SAP appeals- sit on the SAP committee and process SAP appeals.
  • Triaging student complaints and determining when to escalate issues.
  • Manage inquiries and ensure proper notification to relevant university departments.
  • Other duties as assigned.

Required Qualifications:

  • A bachelor's degree in related field.  
  • Detail oriented.
  • Organizational skills.
  • Excellent communication skills e.g.; in-person, phone, email, video.
  • Ability to manage tasks efficiently in a team and independently.

 

Preferred Qualifications:

  • One year of work experience in financial aid.

 

Benefits:

  • Free tuition through Purdue University Global.
  • Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).
  • Insurance starts on first day of employment.
  • Generous Paid Time Off – additional PTO in December.
  • Additional benefit information: https://www.purdue.edu/hr/benewell/

 

Additional Information:

  • Resumes and cover letters that contain portraits or personal information are not permitted.
  • Purdue will not sponsor employment authorization for this position.
  • A background check will be required for employment in this position

 

Purdue Fort Wayne is an EEO/EA employer.

FLSA Status

Exempt
Posting Start Date:  8/6/25