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Title:  Financial Aid Processor, Office of Financial Aid

Requisition ID:  21423

Hammond and Westville, IN, US

Date:  Nov 7, 2022

Overview of Financial Aid Processor

The Office of Financial Aid at Purdue University Northwest is seeking a Financial Aid Processor to join their team.  Our Financial Success Team is dedicated to supporting students throughout their PNW journey by providing support as they apply for aid and help discover other resources to pay for college.  The Financial Aid Processor plays a key role in processing student financial aid.  This position is housed at our Westville, IN campus, but can rotate between Hammond and Westville offices.  

This position has the ability to work in a hybrid work environment by working both on campus and remotely.  However, this may change to on-campus only if our business needs change.  

Work Schedule:  Monday through Friday 7:30am-4:30pm

Duties and Responsibilities of Financial Aid Processor

  • Assist in ensuring compliance with federal and state regulations and school policies
  • Review and processing of dictated caseload, which includes but is not limited to:  verification, clearing SAR C-Flags, Direct Loan Proration, resolution of conflicting information, over awards, certifying PLUS/GRAD Direct Loan applications, award revisions and rejected disbursements. 
  • Assist the team lead with spring and summer processing and awarding
  • Serve as back-up for the electronic transmission of data between the Institution and the federal processor by importing the Institutional Student Information Report (ISIR) from the Central Processing System (CPS) and importing Direct Loan and Pell grant data files from the Common Origination and Delivery (COD) system in Banner daily.
  • Export financial aid correction files from Banner and transmit to CPS. Review suspense file and resolve discrepancies.  Assist with resolving issues related to ISIR Data Load. 
  • Assist with updates and testing of the yearly roll Banner process each year as well as testing upgrades and patches as released by Ellucian. 
  • Ensures that the ISIR data load functions are procedures are followed according to the established daily and weekly processing schedule.
  • Provide financial aid counseling to students, parents, and supporters regarding all aspects of the financial aid process. Make necessary referrals to other student service or academic offices. Provide support to students experiencing family, personal, or economic crisis which may impact academic performance by providing options to assist with meeting educational costs.
  • Assist Team Leads with various projects and perform other miscellaneous duties and projects as assigned.

Benefits of Financial Aid Processor

  • Full benefits – Medical, Dental, Vision, Short Term Disability, Retirement, Life Insurance and more
  • Ten paid vacation days first year of employment
  • Ten paid holidays
  • University paid and matching contribution to retirement
  • University contribution to Health Savings Account –  
    • Plus, a chance to earn more through participating in University Wellness Initiatives
  • Employee Wellness Programs
  • Paid Parental Leave 
  • Tuition remission for you, your spouse and dependent children at any Purdue campus

For more information on our excellent benefit package, please visit:

Purdue University Northwest (PNW) is a premier metropolitan university dedicated to empowering transformational change in our students and in our community. We offer two campuses serving approximately 8,800 undergraduate and graduate students. At PNW, we value academic excellence, support growth, and celebrate diversity.

PNW sits between Chicago’s skyscrapers and Lake Michigan’s sandy shores.  You can have all the perks of a world-class city just a short drive away or enjoy the natural beauty of the Indiana Dunes National Park and Lake Michigan just 15 miles away.


Education of Financial Aid Processor

  • High school diploma/GED

Experience of Financial Aid Processor

  • 1 year Financial Aid experience
  • Must have experience using Excel as well as database management

Core Competencies of Financial Aid Processor

  • Must be comfortable with using technology for data processing activities
  • Ability to use good judgment
  • Excellent problem solving, verbal and written communication skills  
  • Ability to take initiative and work with minimal supervision
  • Ability to maintain confidentiality
  • Must have intermediate skills in Microsoft Word and Excel and ability to navigate databases and Internet and the use of email communication
  • Attention to detail and accuracy required
  • Ability to multi-task, prioritize, manage multiple priorities, and meet deadlines
  • Ability to work in a fast-paced environment and possess excellent organizational skills
  • Ability to work effectively with diverse groups of individuals
  • Capable of understanding and applying federal regulations relating to financial aid awards. 
  • Possess excellent customer service skills
  • Ability to adapt well to changes and willingness to learn new things
  • Effectively work with co-workers and support all team members and team leads  
  • Conduct oneself in a professional manner
  • Must be able to work at least one evening per week and overtime during peak periods  
  • Must be able to work effectively under stressful situations and still maintain a cordial, positive and professional demeanor
  • As a part of the job responsibilities associated with this position, knowledge of rules and regulations set forth by the NCAA and conference should be maintained, reviewed and practiced to ensure compliance relative to those applicable duties
  • PowerPoint and Knowledge of Ellucian Banner preferred

Additional Information

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.


Purdue University Northwest is an EEO/AA employer fully committed to achieving a diverse workforce.  All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.

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