Job Summary

The Graduate Assistant for the Office of Student Life will report to the Director of Student Life and will execute a high volume of student organization requests submitted through the MyPNWLife student engagement platform, as well as other administrative tasks, office- or event-related, as needed. The Graduate Assistant must be incredibly detail-oriented, well-organized, reliable, have an elevated understanding of the MyPNWLife platform, and be proficient in Microsoft Office, Google, and other technologies.

Key Responsibilities

• Advising on and executing a high volume of Registered Student Organization (RSO) requests in the MyPNWLife student engagement platform
• Advising and supporting RSO usage of the MyPNWLife platform
• Connects RSOs with campus resources to support the RSO activities
• Compiles and sends RSO correspondence and newsletters using the MyPNWLife platform
• Helps Director of Student Life to build, plan, and facilitate MyPNWLife trainings, training resources, RSO trainings, and leadership workshops
• Works with Director of Student Life, and campus partners, to ensure RSO registrations, contact information, and resources and policies are kept up to date 
• Supports RSO SSF planning and workshops, collects and formats SSF applications for Spring SSF meeting, emails SSF feedback to RSOs
• Monitors Office of Student Life email account daily, responds to inquiries, or delivers inquiries to the appropriate team member
• Monitors Office of Student Life main phone line, and directs incoming calls and voicemails
• Monitors Office of Student Life main email account and directs to the appropriate team member
• Plan and Execute programs and leadership programming for RSOs: including but not limited to Rise with Leadership, Student Leadership Conference
• Greets Office of Student Life visitors, respond to inquiries, and help trouble shoot matters of confusion or concerns
• Performs other administrative tasks as needed, which may include but are not limited to writing correspondence, reserving event space, placing orders for food or supplies, answering phones and message taking, filing, data entry, photocopying, delivering mail or other supplies across campus, compiling data, reports, and spreadsheets for assessment
• Assist with other Student Life events, set-up, main event, and take-down, as needed

Education

• PNW Graduate Student

Qualifications

• Must be a currently registered PNW graduate student and have demonstrated knowledge of the PNW campuses, services, resources, etc. or the ability to quickly learn upon being hired
• Must demonstrate high-level customer service, written and verbal communication skills, organization skills, creative problem-solving skills, strong customer service demeanor, and the ability to work well with individuals from diverse backgrounds
• Demonstrated proficiency using MyPNWLife, Microsoft Office, Google, and ability to quickly learn new technologies and platforms for regular office use (Unitime, Catertrax, Docusign, etc)

Benefits

• The Graduate Assistant for the Office of Student Life will develop excellent leadership, communication, organization, decision-making, time management, project and event-planning/management skills
• They will enhance and expand event planning, presentation, public speaking, and organizational skills
• Professional Development Opportunities available.

FLSA Status

Non-Exempt