Position Summary
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. STEAM Instructor I provides excellent customer service to all members, guests, and program participants by responding to their needs and creating a welcoming and fun environment.
Essential Functions
- Lead event activities in a manner that ensures an elevated level of customer satisfaction.
- Create memorable and educational experiences for participants.
- Demonstrates a friendly, courteous, and professional manner with volunteers, staff, parents, and participants.
- Supervises and participates in activities with all children.
- Implements curriculum and activity plans within the established guidelines.
- Understand, articulate, and enforce YMCA policies and procedures in a positive way by giving safety briefings and ensuring that all policies are being adhered to.
- Maintains required program records and equipment needs. 8. Improvises quickly and appropriately when faced with unexpected circumstances, to better meet the needs of members and their children.
- Performs other duties as assigned.
Qualification
- Lead event activities in a manner that ensures an elevated level of customer satisfaction.
- Create memorable and educational experiences for participants.
- Demonstrates a friendly, courteous, and professional manner with volunteers, staff, parents, and participants.
- Supervises and participates in activities with all children.
- Implements curriculum and activity plans within the established guidelines.
- Understand, articulate, and enforce YMCA policies and procedures in a positive way by giving safety briefings and ensuring that all policies are being adhered to.
- Maintains required program records and equipment needs. 8. Improvises quickly and appropriately when faced with unexpected circumstances, to better meet the needs of members and their children.
- Performs other duties as assigned.
YMCA Competencies
The National YMCA Mission: “To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”
Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and The CROSSROADS YMCA does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies. The Y: We’re for youth development, healthy living, and social responsibility. remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Work Environment and Physical Demands
- Visual, auditory, and verbal ability to communicate effectively.
- Must have a high level of alertness, concentration, and initiative.
- Sufficient strength, agility, and mobility to perform job responsibilities.
- Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
- Maintain a neat and professional appearance at all times.
- Sufficient physical strength and agility to carry out essential duties.
- Must demonstrate initiative and sound judgment.