Job Summary

This position serves as the subject matter expert on the verification portal and completes federal and university verification processes for financial aid applicants.  Annually reviews/tests system upgrades and is responsible for training DFA staff for areas of responsibility. Advises students, parents and others concerning financial aid programs, eligibility criteria, application procedures and the awarding and disbursement procedures. Possesses financial aid knowledge and uses that knowledge to determine initial eligibility for aid and revises financial aid eligibility based on changes in student and/or family circumstances using professional judgment. Provides back up support to the Need Analysis Program Administrator.

What We Are Looking For :

Required:

• Bachelor’s degree in any related field.
• Minimum of four (4) years of professional experience in an administrative setting required, or equivalent work experience.  

Preferred:

• Higher education/financial aid experience. 
• Equivalent experience will be considered

Skilled:

• Interpersonal communication skills and an ability to communicate effectively orally and through email with a diverse group of students, parents, and colleagues.
• Strong technological skillset (familiarity with software and Microsoft Suite).
• Excellent analytical skills.
• Attention to detail and the ability to work in a fast-paced environment.

Duties and Responsibilities:

• Oversight of daily processing of the verification portal and various reports and quality control (QCs).  Subject matter expert/resource for others
• Create and administer policies and procedures for application verification process 
• Develop and maintain policy/procedure manuals to assist staff with counseling
• Annual system start-up testing of program changes in the Financial Aid Banner system and Campus Logic portal
• Advise students, parents and other publics concerning federal, state institutional and private financial aid programs
• Counsel students and parents in person, through phone calls and by email on all financial aid topics including Special Circumstances, Satisfactory Academic Progress Appeals, and specific financial aid packaging questions
• Review all documentation submitted for verification including but not limited to immigration and tax documents
• Research and work with students to ensure we have what’s required for compliance and audit purposes
• Plan workload and assist in training of student support during the summer/academic year (non-direct report)
• Train full-time staff individually and as a group multiple times throughout the year; training will also be conducted as needed
• Perform other duties as assigned.

What We Want You To Know :

To learn more about Purdue’s benefits summary CLICK HERE  
Purdue will not sponsor employment authorization for this position   
A background check will be required for employment in this position 
FLSA: Exempt (Not Eligible for Overtime) 
Retirement Eligibility: Defined Contribution Waiting Period.  
Purdue University is an EEO/AA employer.  All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply. 

Take Your Next Giant Leap:

We never stop, we keep going, because Discovery is in our DNA, and we want you to discover a Career at Purdue University! Come work alongside a family of diverse culture with faculty, students, and staff who come together to become one, Boilermakers! Our greatest adventures are yet to come, and we want to include you.

Come take your Next Giant Leap and Discover your next career!