Job Summary
The Purdue Athletics Event Operations Department strives to provide a safe, organized and pleasant game experience at all Purdue Athletic Events for fans, student-athletes, game officials, community and corporate partners. Our commitment is to: Provide exception customer service and be responsive to all fans needs. Promote, develop and implement ideas to generate new parking revenue opportunities. Embrace technology, fan feedback, new industry initiatives and best practices. Provide clear and correct information. Only worry about what we can control and maintain a positive outlook throughout each shift.
RESPONSIBILITIES
Assist with parking operations for all varsity sports and other events hosted in athletic venues. First point of contact, greet all fans positively and provide high quality customer service. Assist parking vehicles in paved, grass, gravel and parking garages. Ensure Purdue Athletics tailgate policies and guidelines are followed by all fans. Communicate with supervisors of any tailgate policies and/or guidelines being violated. Evaluate parking to ensure optimal utilization of area and maintain safety for all guests. Park vehicles efficiently to take advantage of all available space.Prior to lots opening, notify event management how many vehicles need to be ticketed and towed. Position or remove barricades to prevent parking in certain spots. Work with onsite PUPD officers to resolve parking lot issues. Have an understanding of game day details and provide fans with game day information and provide accurate directions to surrounding parking lots, Ross-Ade Stadium, Mackey Arena and ticket office.
Qualifications:
Ability to work well in a group setting. Time management skills. Manual labor which may include lifting, carrying, longer periods of standing and walking. Strong oral and interpersonal skills. Excellent customer service skills. Attention to detail. General knowledge of athletics related rules/regulations. Maintain effective working relationship with co-workers and athletic staff.
Email Matt Tripenfeldas (mtripenf@purdue.edu) with any questions.