Job Summary
Job Title: BOSO Student Associate – Student Clerical
Division: Student Life
Department: Business Office for Student Organizations
Compensation Hours/Week
$10.00/hour Weekly average, approximately 8-12 hours per week
Required hours are during the 8:00 - 5:00 business day, Monday - Friday
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
This position provides office assistance to the Business Office for Student Organizations and Student Activities Office. Starting wage is $10.00/hour.
Essential Job Duties:
• Provide customer service (i.e. greet customers, answer phones, etc.)
• Answer questions related to APF submission, deposit preparation, Cool entries, BoilerLink inquiries
• Distribute payments
• Check out Purchasing cards
• Track and prepare documentation for purchasing card reconciliation
• Follow-up with customers
• Office related tasks (i.e. scan, file, etc.)
• Special projects, as assigned
Required Qualifications:
• Available to work 8-12 per week throughout the academic year
• Maintain confidentiality and exhibit professional conduct when handling sensitive information
• Proficient with Microsoft Office
• Exhibit friendliness, diplomacy, and tact in responding to customers
• Demonstrated professionalism and dependability
• Responsible for all scheduled shifts (based on class/exam schedules for the semester)
• The student staff position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
Work-study eligibility preferred, but not required.
Core Competencies
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
• Demonstrate professional verbal communication in all interactions
• Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
• Verbally communicates to staff on situations that may arise due to problems
• Written communication
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)
• Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
• Demonstrate time management skills and attention to detail
• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time to each shift