Job Summary
Job Title: Shreve University Residences Support Center Student Associate – Student Clerical
Division: Student Life
Department: University Residences
Compensation Hours/Week
$10.00 per hour Weekly average, approximately 10-12 hours per week
Required hours may include days, evenings, weekends, overnight hours and holidays
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Job Description
The primary role of the Student Associate for the UR Support Center position is to maintain the front desk and assist students with questions, reservations, and equipment checkout. The goal of this position is to give students valuable real-world experience in an academic space environment. The URSC SA position should work between 10-12 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The URSC SA position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
Qualifications
- High school diploma or equivalent and minimum of one semester of college coursework successfully completed
- Must be actively enrolled at Purdue University West Lafayette Campus or Purdue Global
- Strong interpersonal and communication skills, both verbal and written
- Flexible and dependable with a strong attention to detail
- Problem solving, logic and reasoning skills
- Customer service oriented
- Ability to multi-task and work within deadlines
- Ability to work independently and with a team
- Be timely and organized
Position Responsibilities
Position Responsibilities
- Maintain high standard of cleanliness throughout the facility
- Assist students with questions, reservations, and equipment check outs
- Document concerns and communicate concerns with supervisor
- Promote a welcoming environment for students that is conducive to studying
- Conduct hourly headcounts in the center
- Maintain safety and risk management standards of the department
- Perform daily upkeep of supplies throughout the facility
- Exhibit friendliness, diplomacy, and tact in responding to customers
- Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
- Maintain confidentiality and exhibit professional conduct when handling sensitive information
- Responsible for all scheduled shifts (based on class/exam schedules for the semester)
- Must attend all scheduled staff meetings to gain and/or share pertinent information
- Other duties as assigned
Core Competencies
Transferable Skill Development:
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)