Job Summary
The Senior Business Assistant, Account Management position will work collaboratively with departmental faculty, staff, students, and other business units or areas performing higher level business functions to support the fiscal management process for assigned financial unit. Responsibilities include account management, billing and cost center management, effort reporting or related functions. Assist with budget process and serve as a resource for specific functional areas. Exercise delegated signature approval for a variety of business transactions following delegation policies. May develop financial reports for financial planning forecasts or analyze project data for budget reviews. May serve as back up for the business manager as appropriate. Responsible for formal training and mentoring duties.
Hybrid or remote work will be considered for this position based on the candidate’s location and interest.
What We're Looking For:
Education and Experience
Qualified candidates will need:
- High school diploma / GED
- 4+ years of experience in customer service, as an account clerk, business, or other related field
- Experience in providing a high level of customer service
Skills needed:
- Demonstrated knowledge of administrative and clerical procedures and systems, file management and records, forms and other office procedures and terminology
- Strong oral and written communication skills
- Excellent customer service skills and professionalism in dealing with students, individuals, and business customers
- Exceptional interpersonal skills with the ability to influence and build work relationships among a diverse workforce at all levels
- Strong organizational and time management skills with emphasis on accuracy and attention to detail
- Motivated individual with ability to efficiently multitask, work under pressure, handle interruptions and meet deadlines
- Demonstrated ability to identify problems, analyze information and implement solutions
- Capable of taking initiative, assuming responsibility and handling confidential information with discretion
- Ability to work independently and in a dynamic team environment
- Must possess a learning orientation to changing technology
- Demonstrated proficiency in software experience: Microsoft Word, Excel, Database and Outlook/Electronic Email
- Must be able to work with diverse personalities and backgrounds.
- Demonstrated ability to problem solve and analyze complex issues
- Ability to provide coaching and training to others
What is helpful:
- Associates degree. Two years of University business office experience. SAP, SuccessFactors, and billing/collections experience
- University-related skills, knowledge, and experience
Additional Information:
- Purdue University will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Defined Contribution
- Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
- Purdue University is an EO/EA employer
Career Stream
- Administrative and Operational Support 3
- Pay Band: S045
- Job Code: 20002335