Job Summary
The Case Coordinator - Crisis Management serves as an advocate to students impacted by personal events and crises. This professional provides outreach to students reported as “students of concern” as identified by individuals and agencies within the campus community and local community. This professional develops intervention steps with students providing referrals to appropriate campus and community resources. This position provides education and outreach to the campus community through educational presentations and trainings. This position serves as a member of the University’s Behavior Intervention Team, providing the team with information on identified students of concern. In addition to providing direct service, this professional engages in intentional and continuous efforts to improve services to students, which includes improving internal processes and procedures.
At Purdue, you’ll join a community where unrivaled pride and unlimited potential are more than just words—they’re the foundation of how we work and grow, together. If you’re ready to help build a better world through research that matters, take the next step and join us on this path.
About Us:
The Office of the Dean of Students (ODOS) is an umbrella of units that empower, support and advocate for students in the classroom and beyond. Specialized areas within ODOS include: Counseling and Psychological Services; Center for Advocacy, Response and Education; Fraternity, Sorority and Cooperative Life; Off-Campus Housing; Recreation & Wellness; Student Health Services; Student Legal Services; and Student Rights and Responsibilities. Click HERE to learn more.
What We’re Looking For:
Education and Experience
Qualified candidates will need:
- Bachelor’s degree from an accredited college or university in a related field
- Two (2) or more years of professional experience providing individual assistance to students/clients in an advocacy, case management, coordinating services or related role.
Skills:
- Demonstrated knowledge of consultation, outreach and crisis intervention and case management.
- Knowledge of community-based resources.
- Effective rapport building and strong interpersonal skills including excellent written, oral and presentation skills.
- Ability to exercise good judgment and discretion in analyzing and resolving confidential and sensitive situations with minimal supervision.
- Evidence of strong organizational and time management skills and ability to complete multiple tasks in a busy environment.
- Ability to grasp knowledge of policies and procedures related to different aspects of student services.
- Sensitivity to cultural, political, and geographical differences, with the ability to work well with a diverse student body.
- Ability to discern appropriate level of communication with multiple audiences and maintain confidentiality around complex and sensitive issues to be in compliance with applicable ADA, FERPA, and other applicable state, federal, University guidelines.
- Knowledge of college-student development issues and commitment to student service with a vested interest in staying abreast of research in the field of academic and student affairs.
- Experience with Microsoft Office applications including PowerPoint, Excel, Outlook, and Teams.
- Flexibility in work assignments and work hours in to include some evenings/weekends.
- Ability to serve on-call after hours and have access to transportation in order to respond to campus crises in a timely manner.
Nice to Have:
- Master’s degree in higher education, college student development, student affairs, counseling, student personnel services, social work, or a related field
- Experience serving on a student support team in an educational setting
Additional Information:
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Exempt (Not Eligible For Overtime)
- Retirement Eligibility: Defined Contribution Waiting Period
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Career Stream
Compensation Information:
Professional 2
Pay Band S055
Job Code # 20002134
The anticipated annual salary range for this position is $43,600.00 to $49,692.00. The final salary offer will be determined based on a variety of factors, including internal equity, available budget, and relevant experience.
EOE
Purdue University is an EO/EA University