Job Summary

Job Title:    Meet Manager - Student Service 
Division:    Student Life
Department:    RecWell

Compensation                        Hours/Week

$17.00/hour                        Weekly average, approximately 5-20 hours per week

You MUST BE a previous competitive swimmer or varsity athlete to apply or you will not be considered for this position.

Job Description
The Division of Recreation & Wellness employees are focused on the customer, provide the best service possible, and always emphasize safety in our programs and facilities. We are committed to enhancing the quality of life at Purdue through engagement in recreation. We will foster an appreciation for a healthy lifestyle and promote lifelong learning. 

The primary role of the meet management position is to provide technical and physical support for our swimming & diving events that we host at the Morgan J. Burke Aquatic Center.  The goal of this position is to give students valuable real-world experience in a fast-paced competitive environment. The meet manager position should work 5-20 hours per week during the swim season and those hours can fluctuate depending upon the type of meet/event that is occurring.  The meet management employee must be reliable, organized, responsible and flexible.  They must also be ambitious, detail-oriented, creative, and driven.

Prerequisite(s)
All Meet Management employees must meet the following requirements to be considered for employment and maintain all standards to remain in good standing.
•    The ideal candidate will be knowledgeable in competitive swimming, the events, strokes, and the races that are swum.  Experience with timing systems and operating timing equipment is desired.

Qualifications
•    Strong interpersonal and communication skills, both verbal and written
•    Flexible and dependable with a strong attention to detail
•    Problem solving, logic, and reasoning skills
•    Customer service oriented
•    Ability to multi-task and work within deadlines
•    Ability to work independently and with a team
•    Be timely and organized

Position Responsibilities
•    Setting up, testing, and tearing down timing/scoring equipment 
•    Operating timing/scoring computer equipment and lap top computers during event 
•    Perform equipment inventory and communicating repairs and/or replacement 
•    Perform preventative maintenance and minor repairs on timing/scoring equipment
•    Perform daily upkeep of supplies throughout the facility
•    Exhibit friendliness, diplomacy, and tact in responding to customers 
•    Handle emergencies and prioritize responsibilities while continuing to provide the highest level of customer service
•    Maintain confidentiality and exhibit professional conduct when handling sensitive information 
•    Responsible for all scheduled shifts (based on class/exam schedules for the semester)
•    Must attend all scheduled staff meetings to gain and/or share pertinent information
•    Other duties as assigned
 

Core Competencies

Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.  

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
•    Demonstrate professional verbal communication in all interactions
•    Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
•    Verbally communicates to staff on situations that may arise due to problems
•    Written communication to complete accurate food usage records and food temperatures according to established procedures 

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
•    Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
•    Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change 
•    Understand standards and expectations for personal and professional ethical behavior
•    Demonstrate knowledge of the position and operation

Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)
•    Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
•    Establish productive relationships with customers and staff
•    Acknowledge and support customers and staff with unique needs and differing backgrounds
•    Work independently to complete responsibilities 
•    Proactively and willingly acquires new skills, tasks, procedures and projects
•    Provide support to fellow team members

Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)

•    Demonstrate time management skills and attention to detail
•    Demonstrate initiative; Understand and respond to the various needs of customers and staff
•    Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
•    Complete work independently in an efficient time manner
•    Demonstrate dependability and responsibility within operation
•    Demonstrate punctuality by always being on time to each shift
 

Employee Class

Student

Benefits Eligibility

NO

FLSA Status

Non-Exempt