Job Summary

The Case Coordinator serves an integral role in reviewing, assessing, and responding to safety concerns involving students at the West Lafayette campus in addition to serving as a consultant to Purdue staff at additional campuses including Purdue Polytechnic Institute Statewide and Purdue Indianapolis.

This role is highly collaborative and requires nuanced conversations with campus offices, community agencies, and families regarding safety and wellbeing concerns. In addition to receiving communication from law enforcement agencies and treatment facilities, this professional receives, reviews, and assigns “Student of Concern Reports” to appropriate offices for outreach and support. 

Reports that are deemed at moderate to elevated levels of risk are assigned to this role for outreach and non-clinical case management. This includes students experiencing significant mental health events, those who may pose a threat to the safety of others, and other personal crises. This professional develops intervention plans with students providing referrals to appropriate campus and community resources. This position serves as a member of the University’s Behavior Intervention Team, providing the team with information on identified students of concern. In addition to providing direct service, this professional engages in intentional and continuous efforts to improve services to students, which includes improving internal processes and procedures.

This position provides education and outreach to the campus community through educational presentations and trainings. Often, this team is requested to join in meetings with other offices to provide both counsel on the particular situation and advocacy to the students involved.

The anticipated salary for this position is $54,530 per year.

This position follows a hybrid work schedule, requiring approximately 80% of work hours to be performed on-site and 20% remotely.

Why Purdue?

At Purdue, you’ll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You’ll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being.

About Us

The Office of the Dean of Students (ODOS) is an umbrella of units that empower, support and advocate for students in the classroom and beyond. Specialized areas within ODOS includes: Center for Advocacy, Response and Education;  Crisis Management; Student Support Services; and the Roger C. Stewart Office of Leadership, Engagement and Community which encompasses: Fraternity, Sorority and Cooperative Life; Leadership and Professional Development; Off-Campus Housing; Student Activities and Organizations; Student Legal Services; and Student Rights and Responsibilities. 

What We're Looking For

Education and Experience:

Qualified candidates will need:

• Bachelor’s degree from an accredited college or university.

• Four (4) years of professional experience providing individual assistance to students/clients in an advocacy, case management, coordinating services or related role.

Skills needed:

• Demonstrated knowledge of consultation, outreach and crisis intervention and case management. 
• Knowledge of community-based resources. 
• Effective rapport building and strong interpersonal skills including excellent written, oral and presentation skills. 
• Ability to exercise good judgment and discretion in analyzing and resolving confidential and sensitive situations with minimal supervision. 
• Evidence of strong organizational and time management skills and ability to complete multiple tasks in a busy environment. 
• Ability to grasp knowledge of policies and procedures related to different aspects of student services. Sensitivity to cultural, political, and geographical differences, with the ability to work well with a diverse student body. 
• Ability to discern appropriate level of communication with multiple audiences and maintain confidentiality around complex and sensitive issues to be in compliance with applicable ADA, FERPA, and other applicable state, federal, University guidelines. 
• Knowledge of college-student development issues and commitment to student service with a vested interest in staying abreast of research in the field of academic and student affairs. 
• Experience with Microsoft Office applications including PowerPoint, Excel, Outlook, and Teams. 
• Flexibility in work assignments and work hours in to include some evenings/weekends. Ability to serve on-call after hours and have access to transportation in order to respond to campus crises in a timely manner.

What's Helpful:

• Master’s degree in higher education, college student development, student affairs, counseling, student personnel services, social work, or a related field.
• Experience serving on a student support team in an educational setting.

Additional Information:

• Purdue’s benefits summary https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/summaries.php
• Purdue will not sponsor employment authorization for this position  
• A background check will be required for employment in this position
• FLSA: Exempt (Not Eligible For Overtime)
• Retirement Eligibility:  Defined Contribution Waiting Period
• Purdue University is an EO/EA University

Career Stream

Professional 3

Pay Band S060

Job Code 20002135 

Link to Purdue University's Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php  

Who We Are

Equal Opportunity Employer

Purdue University is an EOE employer.