Job Summary
The PUSH Medical Reception Clerk serves as the first point of contact for patients, parents, providers, and staff, providing exceptional customer service and administrative support at both the Welcome Desk and the main multi-line switchboard. This 9‑month hourly position involves cross-training to ensure coverage across both areas, with primary duties subject to adjustment based on business needs.
Key responsibilities include checking in and checking out patients for appointments and walk-in visits, reviewing billing statements, processing payments, and authorizing or billing charges to patients or insurance providers. The position also requires balancing the cash drawer daily and ensuring accuracy in all financial transactions. The Medical Reception Clerk will schedule appointments, verify service eligibility, and assign patients to the most appropriate provider. Availability to work Saturdays, or on a Saturday rotation during the academic year, may be required.
This is a full-time, hourly, 9‑month academic year (AY) position.
Why Purdue?
At Purdue, you’ll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You’ll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being.
About Us
Purdue University's Student Health (PUSH) Center,has a mission to promote a healthy campus culture by providing high quality, evidence-based, patient-focused primary healthcare through an accredited model of excellence for the Purdue University student community. Our staff of board-certified physicians and nurse practitioners provide student-oriented primary care as well as ongoing care for chronic conditions. Our single-minded focus of protecting your health and wellness allows you to focus on your educational and personal goals. We are also accredited by the Accreditation Association for Ambulatory Health Care.
What We're Looking For
Education and Experience:
Required:
- High School Diploma/GED.
- One (1) year of office or related experience.
- An equivalent combination of education and experience may be accepted.
Skills:
Required:
- Strong attention to detail.
- Proficiency in Microsoft Office software (Outlook, Word, Excel)
- Basic math skills, filing, database management and office procedures.
- Ability to work effectively with individuals from different viewpoints and backgrounds.
- Strong oral and written communication skills, interpersonal skills, telephone etiquette, organizational and customer support.
- Good judgment, diplomacy, and professionalism
Additional Information
- Purdue’s benefits summary https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/summaries.php
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-Exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Defined Contribution Plan
Career Stream
Administrative and Operational Support 1
Pay Band S030
Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/staffpb.php
Job Code #20002462
Link to Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/
Effective August 1, 2022 a background check will be required for all internal employees who have not had one within the last year.
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.