Job Summary

Employment Summary:

The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students.  Employment within our division provides you the opportunity to work with other great students and leaders.  As part of your employment, we incorporate the Leadership and Professional Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.

Acts as a student ambassador supporting and representing the brand of Purdue Dining & Culinary by promoting current initiatives, gathering /reporting customer feedback, answering questions and staying current on Purdue Dining & Culinary services, and participating in information fairs and recruiting efforts.  Creates content for all social media channels, blogs, and articles including photos and live video coverage, social media contests, ongoing weekly promotions. Assists with the planning and execution of special meals, staff retreats, and other events to support Dining & Culinary.  Needs to be able to work up to 10 hours per week. Performs other duties as assigned.

Required Qualifications:

• Proficiency on multiple social media platforms.
• Current Purdue student, Freshman/Sophomore/Junior, in good standing
• Minimum of 1 semester experience on campus, preferably living in University Residences.
• Excellent oral communication and interpersonal skills with the ability to maintain professional presence while interacting with customers.

Please plan to discuss conflicts due to internships, vacations, or other commitments during the individual interview. 

Competencies

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)

• Demonstrate professional verbal communication in all interactions
• Demonstrate both verbal and written intercompany communication
• Demonstrate enthusiasm; engage and connect with customers to promote Dining & Catering
• Verbally communicates to staff on situations that may arise
• Progress reporting skill with manager
• Demonstrate constructive and non-confrontational commination when giving suggestions
• Develop communication skill to take information and make it digestible to those who are not working with the problem or who don’t understand the terminology.

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)

• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Serve as a knowledgeable resource of Purdue Dining & Culinary
• Demonstrate and understands the duties of the operation, department, division and institution mission and goals
• Possess knowledge and ability to interpret operational policies and procedures
• Open to accept suggestions and take direction

Interpersonal Skills & Intercultural Knowledge (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)

• Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships and trust with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Prioritize workload and use teamwork to ensure tasks are completed

Intrapersonal Awareness & Development (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)

• Demonstrate time management skills, effective planning and attention to detail

• Demonstrate initiative; understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Completes work independently and in an efficient time manner
• Demonstrate dependability and responsibility within the operation
• Demonstrates punctuality by always being on time for each shift and meeting
• Provide support and direction to fellow team members
• Establish a commitment to excellence
• Motivate and empower students to engage

Employee Class

FLSA Status