Job Summary
Job Title: Executive in Residence (EiR) Lead Ambassador –Student Service
Division: Student Life
Department: Residential Academic Initiatives
Compensation Hours/Week
$10.00/hour Weekly average, approximately 4-10 hours per week
Required hours may include days, evenings, holidays, and weekends.
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Job Description
Lead Ambassadors support the Executive in Residence (EiR) program in three primary roles: 1) Administrator, 2) Event Coordinator, 3) Program Coordinator. Together, these leadership roles support the Executive in Residence (EiR) program by coordinating events, leading the ambassadorship program, and creating meaningful connections between students and executives. The position offers hands-on experience in event planning, delegation, and leadership development while encouraging creativity through special projects and community engagement.
Administrator
• Facilitate communication between ambassadors, executives, and staff to ensure timely updates.
• Collect and analyze feedback from participants to evaluate event effectiveness and recommend improvements.
• Assist with tracking the program budget and submitting expenses to the appropriate personnel.
• Respond to emails and phone calls, providing support to Residential Academic Initiatives.
Event Coordinator
• Plan and schedule EiR events in collaboration with program staff.
• Coordinate logistics, including room reservations, tech needs, and other materials.
• Serve as the primary contact for executives during their campus visits.
• Submit work orders for room setups.
Program Coordinator
• Design and execute special projects to enhance the EiR program, such as themed events or networking opportunities.
• Promote EiR initiatives through social media and campus outreach.
• Guide and delegate tasks to ambassadors to ensure successful events.
• Develop and manage schedules for ambassador participation.
Hours worked may be in any combination, at the discretion of the direct supervisor. The Lead Ambassador position must be reliable, organized, responsible, and flexible. They must also be ambitious, strong communicators, creative, and driven.
Prerequisite(s)
Overall pre-requisites and requirements:
• High school diploma or equivalent and a minimum of one semester college coursework completed.
• Must have previously lived or currently live in University Residences
• Must have attended an Executive in Residence program/event
Expectations, Qualifcations, Responsibilities
Expectations:
Lead Ambassadors will prioritize student engagement, provide excellent service, and ensure a welcoming environment for all EiR participants. They will coordinate events, stimulate teamwork, and communicate effectively to create a positive experience for students and alumni. Lead Ambassadors will promote safety, professionalism, and leadership development while supporting the success of the EiR program and encouraging lifelong learning and engagement.
Qualifications
• Strong organizational and leadership skills.
• Excellent communication abilities, both verbal and written.
• Problem solving, logic and reasoning skills.
• Customer service oriented.
• Creativity in planning engaging events and projects.
• Ability to multi-task and work within deadlines.
• Ability to work collaboratively with peers, volunteers, and executives.
• Be timely and organized.
Position Responsibilities
• Coordinate Executive in Residence (EiR) events, including scheduling and logistics.
• Serve as a primary contact for executives, ensuring their needs are met during their campus stay.
• Lead and mentor ambassadors, delegating tasks and influencing a collaborative team environment.
• Develop and maintain schedules, calendars, and task assignments for program activities.
• Manage program resources, including ordering supplies, coordinating catering, and organizing materials.
• Promote EiR events and initiatives through social media, digital platforms, and outreach efforts.
• Maintain confidentiality and exhibit professionalism when handling sensitive information.
• Attend all scheduled shifts, meetings, and training sessions to stay informed and aligned with program goals.
• Provide feedback and ideas to program staff and senior leadership for improving student experiences.
• Other duties as assigned.
Core Competencies
Transferable Skill Development:
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
• Demonstrate professional verbal communication in all interactions
• Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
• Verbally communicates to staff on situations that may arise due to problems
• Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)
• Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
• Demonstrate time management skills and attention to detail
• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time to each shift