Job Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
The primary role of the Student Event Tech 1 position at Elliott Hall of Music is assisting in set up, tear down, and restore of events and/or scanning tickets and assisting guests with finding their seats. The goal of this position is to give students valuable real-world experience in a live event production environment and front of house experience. The Student Event Tech 1 position should work 10-20 hours per week during the current semester. Those hours may be worked in any combination, based upon event needs at the discretion of the direct supervisor. The Student Event Tech 1 position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
The wage for this position is $11.50 per hour.
Experience
Previous work experience within live event production and/or front of house preferred
Strong interpersonal and communication skills, both verbal and written
Flexible and dependable with a strong attention to detail
Problem solving, logic and reasoning skills
Customer service oriented
Ability to multi-task and work within deadlines
Ability to work independently and with a team
Core Competencies
Transferable Skill Development:
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
• Maintain high levels of customer services by answering questions by explaining policies and procedures
• Communicate changes and program developments to staff, participants, players, and professional staff
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation
• Provide expertise and sound judgement on decisions regarding esports policies and procedures
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)
• Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency
• Demonstrate time management skills and attention to detail
• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time to each shift