Job Summary
The Military Veterans Clerk assists with various Departments of Veterans Affairs educational benefit programs for the Veteran and Military Success Center, consults with veterans, members of the military and their families about education benefits and assists in resolving problems and concerns, maintains a database of enrollment records for all students using VA benefits, calculates eligible tuition and fees to be certified to the Department of Veterans Affairs and handles other matters related to student’s GI Bill benefits, process enrollment updates and ensure that Purdue is in compliance with VA regulations. This position also assists with campus processes and policies that help and assist military-connected students. Examples include but may not be limited to Federal Tuition Assistance, absence policy, and withdrawals for military connected students.
This is an on-campus position with some remote work opportunity based on the needs of the department.
At Purdue, you’ll join a community where unrivaled pride and unlimited potential are more than just words—they’re the foundation of how we work and grow, together. If you’re ready to help build a better world through research that matters, take the next step and join us on this path.
About Us:
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
What We’re Looking For:
Education and Experience
Qualified candidates will need:
- High School Diploma/GED
- Four (4) years of office or administrative experience related to military-connected education benefits, such as the GI Bill, Tuition Assistance, or state-administered veterans’ education benefits
Skills:
- Knowledge of customer service
- Excellent data entry skills
- Problem-solving
- Organizational, Analytical, Communication (oral and written), Telephone etiquette, Customer service
- Ability to meet deadlines, work with minimal supervision, and work well in a team environment
- Proficient computer and related software skills, e.g., word processing, spreadsheets, database, data query, Internet, etc. Microsoft Word, Excel, and Outlook, Google
- Understanding of and appreciation of creating a welcoming environment, including the ability to work with students, faculty, and staff from distinct backgrounds and identities
- Knowledge of Family Educational Rights and Privacy Acts regulations
Additional Information:
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-Exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Defined Contribution Plan
Career Stream
Compensation Information:
Administrative and Operational Support 3
Pay Band S040
Job Code # 20002464
The anticipated hourly rate for this position is $15.77 to $17.83 per hour. The final salary offer will be determined based on various factors, including internal equity, available budget, and relevant experience.
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
EOE
Purdue University is an EO/EA University