Job Summary

A staff member under moderate supervision will perform routine clerical and administrative functions for Parking Operations. The chosen candidate will be one of the primary and initial contacts for direct customer interaction (counter, phone, email) – answering questions. The incumbent will need moderate knowledge of parking practices and policies to assist in resolving routine problems in a manner consistent with department policy and precedent. The chosen candidate will need to routinely navigate, manipulate parking databases, and prepare documentation for citations in 2nd and 3rd appeals.  Additionally, this individual will be expected to manage the abandoned bike inventory on 529 and become knowledgeable enough to manipulate parking maps using ArcGIS. This individual will also be responsible for managing the bike impound and bike repair students. We get the opportunity to work with all departments and students on a daily basis. We get to create memories and relationships with everyone. 

About Us

Be a part of Administrative Operations—the organization that powers Purdue University by providing safe, reliable and transformative services. We support the university’s day-to-day operations, as well as the strategic vision for the future.

Administrative Operations delivers a wide range of essential services through various positions, including custodians, construction project managers, electricians, firefighters, groundskeepers, plumbers and more. We are looking for hardworking, dedicated individuals as we continue to grow strong, service-focused teams across campus. Team members work in collaborative environments where their contributions directly impact the success and daily experience of students, faculty, staff and campus visitors.

Our employees benefit from the stability of year-round work, competitive pay and a comprehensive benefits package that includes medical, dental and vision insurance, retirement plans, paid time off and opportunities for ongoing training and professional growth.

Apply now to begin your career with Administration Operations!

What We're Looking For

Education and Experience Required:

• High School Degree or High School Equivalency (HSE)
• Minimum of three (3) years of customer service experience

Skills Required:

• Solid written and verbal communication
• quality customer service
• capacity for managing disgruntled customers
• strong interpersonal skills
• aptitude for clerical duties
• values diversity
• ability to multi-task while maintaining a positive demeanor

Preferred:

• Familiarity with campus

Additional Information:

• Purdue University will not sponsor employment authorization for this position  
• A background check will be required for employment in this position
• FLSA: Non-Exempt (Eligible for Overtime)
• Retirement Eligibility:  Non-exempt Defined Contribution Plan
• Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Stream

Administrative and Operational Support 2

• Pay Band S035
• Job Code #20002463

Career path maker: https://www.purdue.edu/hr/careerpathmaker/

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.