Purdue International Scholar Assistance Specialist

Job Summary

The International Scholar Assistance Specialist will work as part of the Purdue International Scholar Assistance (PISA) team supporting immigration request processing for Purdue University’s West Lafayette campus. The position will ensure compliance with federal and university policies while providing excellent customer service to the supported areas. The position will contribute to the centralized coordination of clerical and administrative support for services provided by the International Scholar Services (IntlScholar) team within the Office of International Students and Scholars. It is a high volume, data-focused role that nonetheless prioritizes a high standard of “non-bureaucratic” customer service. This position will:

• Work collaboratively with assigned “customers” (academic and other business units), as well as with partner and stakeholder offices campus-wide
• Support and promote department-level compliance with Purdue policies and procedures
• Engage in outreach with campus partners, stakeholders, and our customers
• Seek out opportunities to provide welcoming support for our sponsored population.

 
The position will also serve as a resource for assigned areas of responsibility. This role is hybrid: some remote work is permitted, but both in-office and campus presence is essential.

Required:

• To be considered, candidates must submit a cover letter outlining how their qualifications fit the requirements and identifying their interest in the position
• High School diploma/GED
• 3 years of related experience
• High-volume and complex data entry
• High-quality customer service in extremely fast-paced, high-volume environment
• Analytical ability under pressure and time constraints to meet deadlines
• Proven adaptability to changing circumstances and shifting priorities
• Strong organizational and time/project management skills 
• Ability to identify routine problems and implement or recommend solutions 
• File management and record keeping
• Excellent verbal, written communication skills
• Microsoft Word; Excel, including Excel reports; Outlook; Windows

Preferred:

• Purdue University experience
• SharePoint, Adobe DC, Cascade

Additional Information:

• Purdue will not sponsor employment authorization for this position  
• A background check will be required for employment in this position
• FLSA: Non-Exempt (Eligible For Overtime)
• Retirement Eligibility: Non-exempt Defined Contribution Plan
• Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply