Job Summary
The International Scholar Assistance Specialist will work as part of the Purdue International Scholar Assistance (PISA) team supporting immigration request processing for Purdue University’s West Lafayette campus. The position will ensure compliance with federal and university policies while providing excellent customer service to the areas being supported. The position will contribute to the centralized coordination of clerical and administrative support for services provided by the International Scholar Services (IntlScholar) team within the Office of International Students and Scholars by:
- Working collaboratively with assigned “customers” (academic and other business units), as well as with partner and stakeholder offices campus-wide
- Supporting and promoting department-level compliance with Purdue policies and procedures
- Engaging in outreach with campus partners, stakeholders, and our customers
- Seeking out opportunities to provide welcoming support for our sponsored population.
The primary responsibilities of this position are data and document gathering, data entry, and data follow-up. In this role you will assist in monitoring and managing deadlines, data reporting, and identifying opportunities for expanding or improving support to our international Scholars. You will support requests with the ISS office for services by liaising between the department and other parties and the assigned International Scholar Services team member in data and document gathering, and by serving as a resource for assigned areas of responsibility as well as engage in structured departmental outreach, communications, and support.
This role is hybrid: some remote work is permitted, but both in-office and campus presence are essential.
What We're Looking For:
- High school diploma/GED
- 3 years of experience involving clerical or administrative support
- High-volume and complex data entry
- High-quality customer service in extremely fast-paced, high-volume environment
- Analytical ability under pressure and time constraints to meet deadlines
- Proven adaptability to changing circumstances and shifting priorities
- Strong organizational and time/project management skills
- Ability to identify routine problems and implement or recommend solutions
- File management and record keeping
- Excellent verbal, written communication skills
- Microsoft Word; Excel, including Excel reports; Outlook; Windows
Nice to Have:
- Purdue University experience
- SharePoint, Adobe DC, Cascade
What We'd Like You to Know:
- Purdue will not sponsor work authorization for this position.
- A background check is required for employment in this position
- FLSA: Non-Exempt (Eligible for Overtime)
- Retirement: Non-exempt Defined Contribution Plan
- Purdue University is an EEO/AA employer. All individuals, including minorities, women, individuals with disabilities and veterans are encouraged to apply
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
Career Stream
Administrative and Operational Support 2
Pay Band S035
Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php
Job Code #20002463
Link to Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/
*Effective August 1, Purdue implemented a new background screen policy: any internal transfer will receive a new background screen if one has not been run within the last year.
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
EOE / AA:
Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply