Job Summary
The Purdue International Scholar Assistance (PISA) Specialist is a member of the International Scholar Services team, which supports international faculty, staff, postdocs and scholars on our campuses (not students!). The position contributes to the centralized coordination of clerical and administrative support for services by
- Working collaboratively with assigned “customers” (academic and other business units), as well as with partner and stakeholder offices campus-wide
- Supporting and promoting department-level compliance with Purdue policies and procedures
- Engaging in outreach with campus partners, stakeholders, and our customers
- Seeking out opportunities to provide welcoming support for our sponsored population.
The position ensures compliance with federal and university policies while providing excellent customer service to the areas being supported. The primary responsibilities of this position are data and document gathering, data entry, and data follow-up, as well as monitoring and managing deadlines. You will engage in prompt and meaningful communications with non-U.S. persons, faculty, business offices and other administrative units, while providing instruction or responding to questions. You will be alert to changes in plans or priorities in pursuing proactive customer service of the highest quality.
This role is hybrid: some remote work is permitted, but both in-office and campus presence are essential.
What We're Looking For:
- High school diploma/GED
- 3 years of experience involving clerical or administrative support
- For full consideration, please upload a cover letter
- High-volume and complex data entry
- High-quality customer service in extremely fast-paced, high-volume environment
- Analytical ability under pressure and time constraints to meet deadlines
- Proven adaptability to changing circumstances and shifting priorities
- Strong organizational and time/project management skills
- Ability to identify routine problems and implement or recommend solutions
- File management and record keeping
- Excellent verbal, written communication skills
- Microsoft Word; Excel, including Excel reports; Outlook; Windows
Nice to Have:
- Purdue University experience
- SharePoint, Adobe DC, Cascade
What We'd Like You to Know:
- Purdue will not sponsor work authorization for this position.
- A background check is required for employment in this position
- FLSA: Non-Exempt (Eligible for Overtime)
- Retirement: Non-exempt Defined Contribution Plan
- Purdue University is an EEO/AA employer.
Career Stream
Administrative and Operational Support 2
Pay Band S035
Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php
Job Code #20002463
Link to Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/
*Effective August 1, Purdue implemented a new background screen policy: any internal transfer will receive a new background screen if one has not been run within the last year.
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
EO
Purdue University is an EO/EA University.