Job Summary

Job Title:    RecWell Belay Staff - Student Service 

Division:    Student Life 

Department:    Recreation & Wellness 

Compensation: $10.25/hour    

Hours/Week: We are looking for SUMMER employees only at this time. Weekly average, approximately 4-12 hours per week. Required hours may include days, evenings, weekends, overnight hours and holidays 

Employment Summary  

The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.  
 

Job Description 

The primary role of the RecWell Belay Staff position is to support the daily operations of the climbing wall by ensuring participant safety, providing excellent customer service, and fostering an inclusive and engaging climbing environment. The goal of this position is to give students valuable real-world experience in a collegiate recreation environment. This position should work 4-12 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The RecWell Belay position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.  

Qualifications

• Belay competent at Purdue's climbing wall
• High school diploma or equivalent and minimum of one semester of college coursework successfully completed 
• Must be actively enrolled at Purdue University, Purdue Global or a local accredited college. 
• Strong interpersonal and communication skills, both verbal and written 
• Flexible and dependable with a strong attention to detail 
• Problem solving, logic and reasoning skills 
• Customer service oriented 
• Ability to multi-task and work within deadlines 
• Ability to work independently and with a team 
• Be timely and organized 

Expectations: 

Division of Recreational Sports employees are focused on the customer, provide the best service possible, and always emphasize safety in our programs and facilities. We are committed to enhancing the quality of life at Purdue through engagement in recreation. We will foster an appreciation for a healthy lifestyle and promote lifelong learning. 

Employee Class

Benefits Eligibility

FLSA Status

Position Responsibilities

• Maintain safety and risk management standards of the department by monitoring climbing area activities and enforcing facility policies.  
• Serve as a positive ambassador for the Climbing Wall and Recreation & Wellness department. 
• Conduct check-ins, process waivers, and perform equipment rentals and returns. 
• Provide belays and perform skill checks for climbers. 
• Maintain a high standard of cleanliness and organization for the climbing facilities, including the CW office. 
• Maintain confidentiality and exhibit professional conduct when handling sensitive information  
• Responsible for all scheduled shifts (based on class/exam schedules for the semester) 
• Must attend all scheduled staff meetings to gain and/or share pertinent information 
• Assist with risk management and emergency procedures as needed. 
• Exhibit friendliness, diplomacy, and tact when responding to customers. 
• Perform other duties as assigned. 

Transferable Skill Development:

Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.   

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information) 

• ​​Demonstrate professional verbal communication in all interactions 
• ​Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience 
• ​Verbally communicates to staff on situations that may arise due to problems 
• ​Written communication to complete accurate food usage records and food temperatures according to established procedures  

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Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics) 

• ​​Utilize policies and knowledge to proactively make decisions and solve problems for area assigned 
• ​Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change  
• ​Understand standards and expectations for personal and professional ethical behavior 
• ​Demonstrate knowledge of the position and operation 

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Interpersonal Skills & Intercultural Knowledge (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility) 

• ​​Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere 
• ​Establish productive relationships with customers and staff 
• ​Acknowledge and support customers and staff with unique needs and differing backgrounds 
• ​Work independently to complete responsibilities  
• ​Proactively and willingly acquires new skills, tasks, procedures and projects 
• ​Provide support to fellow team members 

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Intrapersonal Awareness & Development (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency 

• ​Demonstrate time management skills and attention to detail 
• ​Demonstrate initiative; Understand and respond to the various needs of customers and staff 
• ​Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand 
• ​Complete work independently in an efficient time manner 
• ​Demonstrate dependability and responsibility within operation 
• ​Demonstrate punctuality by always being on time to each shift