Job Summary
Job Title: Operations Assistant – Student Service
Division: Student Life
Department: Recreation and Wellness
Compensation Hours/Week
$10.00/hour Weekly average, approximately 6-12 hours per week
Required hours may include days, evenings, weekends, overnight hours and holidays
Employment Summary
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you with the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want. Purdue Student Life develops welcoming communities that engage and support students while enabling individuals to flourish on their unique and personal path.
Job Description
Job Description
The primary role of the Operations Assistant (OA) position is assisting in the daily operations of the France A. Córdova Recreational Sports Center. The goal of this position is to give students valuable real-world experience in a supportive and fair environment. The Operations Assistant position should work 6-12 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. Operations Assistants must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
Prerequisite(s)
-
Valid or ability to obtain American Red Cross (or equivalent) CPR/AED for Professional Rescuers, First Aid, and Blood borne Pathogens certification or ability to obtain upon hire within first 30 working days
Qualifications
Qualifications
- High school diploma or equivalent and minimum of one semester of college coursework successfully completed
- Must be actively enrolled at Purdue University, Purdue Global, local accredited college, or local high school
- Strong interpersonal and communication skills, both verbal and written
- Flexible and dependable with a strong attention to detail
- Problem solving, logic and reasoning skills
- Customer service oriented
- Ability to multi-task and work within deadlines
- Ability to work independently and with a team
- Be timely and organized
Position Responsibilities
- Ensure all facility policies and procedures are enforced
- Maintain high standard of cleanliness throughout the facility
- Maintain safety and risk management standards of the department
- Provide laundry service for all CoRec needs, including the Equipment Center, GroupX/F45, and Aquatics
- Assist the Operation Manager with facility set up and tear down
- Maintain cleanliness of equipment and cardio, track, and weight areas through scheduled cleaning
- Report equipment needs and maintenance repairs
- Maintain organization of weight room, track, and cardio area equipment
- Have basic knowledge and understanding of all Emergency Action Plan scenarios, including hazardous weather, fires, and cardiac arrest
- Provide first aid care for any injuries as well as biohazard clean-up
- Assist the Operations Manager and Specialist in risk management and event management
- Attend all monthly staff trainings
Core Competencies
Transferable Skill Development: Students employed in this role will develop and demonstrate several transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
- Demonstrate professional verbal communication in all interactions
- Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
- Verbally communicates to staff on situations that may arise due to problems
- Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)
• Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
• Demonstrate time management skills and attention to detail
• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time to each shift