Job Summary
The primary role of the SAO Social Media Creator – Student Clerical position is to write/create content for SAO’s social media platforms, including daily social media updates, photography, graphic design, video reels, along with general office support when necessary. The goal of this position is to give students valuable real-world experience in an office/student services environment. The SAO Social Media Creator – Student Clerical position should work 10 hours per week. Those hours may be worked in any combination, at the discretion of the direct supervisor.
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Position Responsibilities
• Write, create, design and post social media content for Student Activities and Organizations
• Exhibit friendliness, diplomacy, and tact in responding to customers
• Maintain confidentiality and exhibit professional conduct when handling sensitive information
• Responsible for all scheduled shifts (based on class/exam schedules for the semester)
• Other duties as assigned
Prerequisites and Qualifications
The ideal candidate will be knowledgeable in student organizations and must have experience using Canva, Adobe, social media platforms including Instagram, Facebook, Twitter, and YouTube; must have creative ideas and abilities; must be detail-oriented with good organization, communication and editorial skills; must be reliable, responsible, and flexible.
• High school diploma or equivalent and minimum of one semester of college coursework successfully completed
• Must be actively enrolled at Purdue University, West Lafayette, IN
• Must have experience using and posting content to social media platforms
• Strong interpersonal and communication skills, both verbal and written
• Flexible and dependable with a strong attention to detail
• Problem solving, logic and reasoning skills
• Customer service oriented
• Ability to multi-task and work within deadlines
• Ability to work independently and with a team
• Be timely and organized
Transferable Skill Development
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
• Demonstrate professional verbal communication in all interactions
• Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
• Verbally communicates to staff on situations that may arise due to problems
• Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)
• Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency
• Demonstrate time management skills and attention to detail
• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time to each shift