Job Summary
Job Title: University Residences Support Center Student Office Coordinator, Shreve Hall – Student Clerical
Division: Student Life
Department: University Residences
Compensation Hours/Week
$11.00 per hour Weekly average, approximately 15+ hours per week
Required hours may include days, evenings, weekends, overnight hours and holidays. - This position will start in the Spring semester of 2026.
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Job Description
The Student Office Coordinator will ensure University Residences Support Center is staffed during all operating hours, maintain communication with all Student Associates and ensure proper functionality of the University Residences Support Center throughout each semester.
Qualifications
- High school diploma or equivalent & minimum of one semester of coursework successfully completed
- Must be actively enrolled at Purdue University
- Previous work experience in University Residences preferred
- Strong interpersonal & communication skills, verbal and written
- Flexible and dependable with a strong attention to detail
- Ability to multi-task & work within deadlines
- Ability to work independently & with a team
- Be timely & organized
- Previous supervisory/leadership experience preferred
Job Responsibilities
Position Responsibilities
- Prepare, post & maintain student associate office schedules as directed by Assistant Director of Residential Services
- Assist with training of new office staff
- Work scheduled shifts at the URSC des
- Fulfill on-call responsibilities to be available to open or close the office due to Student Associate call-offs
- Coach & counsel student employees as needed
- Enforce all established office procedures
- Complete & submit maintenance requests and/or IT requests online as needed
- Must attend all scheduled staff meetings to gain and/or share pertinent information
- Maintain confidentiality & exhibit professional conduct when handling sensitive information
- Respond to emergencies according to established procedures
- Report violations of University and/or University Residences policy
- Exercise accountability for the proper handling & security of all issued keys, door access, as well as center property
- Communicate with Assistant Director of Residential Services about center operations
- Enforce center rules and regulations
- Ensure center is properly equipped with necessary materials and equipment for students to study
- Attend weekly meeting with ADRS
- Cover open shifts as needed, class schedule permitting
- Maintain the email account associated with the center
- Maintain recurring reservations for the Shreve URSC
- Manage the necessary documents for the Shreve URSC operations
- Participate in the interview process for Student Associates
- SOC is required to prepare for center operations two to three weeks before the beginning of the semester
- Other duties as assigned
Core Competencies
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
• Demonstrate professional verbal communication in all interactions
• Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
• Verbally communicates to staff on situations that may arise due to problems
• Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)
• Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
• Demonstrate time management skills and attention to detail
• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time for each shift