Job Description
Req Id:
38155
Job Title:
Student Service - HPC Support Technician
City:
West Lafayette
Job Description:
Job Summary
Join the RCAC team to support Purdue students, staff, and faculty using High Performance Computing (HPC) resources. This student role focuses on front-line technical assistance and triage for research computing systems and services.
Responsibilities:
- Assist users with HPC access, account issues, and job troubleshooting.
- Triage support requests and escalate complex issues to senior staff.
- Monitor ticketing systems and respond to user inquiries professionally.
- Document issues and resolutions clearly.
- Participate in team meetings and basic training.
Requirements:
- Purdue student in good standing.
- Available to work in 2+ hour blocks.
- Strong communication and problem-solving skills.
- Interest in Linux systems, HPC, or scientific computing (experience a plus).
Education
0
Experience
0
FLSA Status
Non-Exempt
Posting Start Date:
7/22/25