Job Summary

Job Title:          UR Summer Programs Intern (U020) – Student Clerical

Division:           Student Life

Department:      UR (University Residences) Residential and Dining Programs

Compensation

• $15.00/hour
• Summer Room and Board

Hours/Week

• Fall and Spring semester average, 5-10 hours per week
• Summer average, 30-40 hours per week
• Required hours include some weekends, nights, and/or holidays
• Required on-call rotation
• During the summer, this position is considered a full-time commitment
• Start date: October 27, 2025

Contract Dates

• The terms of employment are for the Fall 2025 Semester, Spring 2026 Semester, and ends August 15, 2026, or a mutually determined date
• Mandatory training takes place for a week in May for all summer residential and dining program staff
• Must be actively enrolled at Purdue University or another higher education institution within the United States

Employment Summary

The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you with the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.

Job Description

This position provides the student with the ability to understand and participate in the development and execution of summer residential and dining program planning for University Residences.

This position is responsible for working with others in developing the training and implementation of student residential and dining program materials, along with preparing for the summer residential and dining program season. Developmental opportunities include but are not limited to organization, communication, professionalism, and leadership. This internship-eligible position will directly report to the Associate Director of Summer Residential and Dining Programs. 

Prerequisite(s)

Previous University Residences Conferences experience is preferred, but not required.

Qualifications and Responsibilities

Qualifications 

• High school diploma or equivalent and a minimum of one semester of college coursework completed
• Must be actively enrolled at Purdue University or another higher education institution within the United States
• Strong interpersonal and communication skills, both verbal and written
• Attention to detail
• Ability to multitask and work within deadlines
• Ability to work independently and with a team
• Be timely and organized
• Previous experience as a Summer Student Office Staff, Summer Student Office Coordinator, and/or Summer Program Coordinator for University Residences or equivalent preferred but not required
• Previous supervisory/leadership experience preferred
• Proficiency in Microsoft Office

Position Responsibilities             

• Participate in and facilitate the summer employee program training
• Provide updates to our student program documents, including, but not limited to the following:
• Summer Program Staff Manual – SPC, SSOC, and SSOS
• StarRez Manual
• All student resource documents
• Assist/lead in scheduling for the leadership staff
• Use of the rooming management system for all program-related activities 
• Organize information, assess, and respond appropriately to the needs of the customer
• Attend and take part in planning meetings
• Oversee program check-ins and check-outs 
• Perform additional administrative procedures 
• Meet regularly with the supervisor
• Be accessible in person or by phone to address questions or emergencies, including after-hours support, and complete incident reports or other appropriate documentation
• Maintain confidentiality and exhibit professional conduct when handling sensitive or personal information
• Exemplify promptness, initiative, adaptability, high ethical standards, professional appearance, and demeanor as part of the conference team
• Assist in preparation for the summer program season
• Involvement in the summer program hiring process
• Other duties as assigned

Core Competencies

Transferable Skill Development:

Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success, and will be reviewed on these skills in their performance evaluation. 

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)

• Demonstrate professional verbal communication in all interactions
• Demonstrate enthusiasm; engage and connect with customers to promote an excellent customer experience
• Verbally communicates to staff on situations that may arise due to problems
• Written communication

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)

• Utilize policies and knowledge to proactively make decisions and solve problems for the area assigned

• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation

Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)

• Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere

• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures, and projects
• Provide support to fellow team members

Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)

• Demonstrate time management skills and attention to detail

• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain a positive attitude and enthusiasm in times of ambiguity and the peak time of demand
• Complete work independently in an efficient manner
• Demonstrate dependability and responsibility within the operation
• Demonstrate punctuality by always being on time to each shift

Employee Class

Student

Benefits Eligibility

NO