Job Summary
The Health Information Clerk is a vital part of the patient care process. They are responsible for organizing, maintaining, and ensuring patient health information records' accuracy, completeness, and confidentiality. This role involves processing, filing, retrieving, and protecting paper and electronic medical records (EMR/EHR) in compliance with hospital policies, state regulations, and federal laws.
The Health Information Clerk must provide excellent customer service to hospital clinicians, staff, and students regarding the patient’s medical record. They will be responsible for answering the department phone line, assisting clients and referral partners with requests for copies of patient records, following hospital policies and procedures throughout the process.
The Health Information Clerk must participate in quality checks to ensure accuracy and integrity of the medical records system. They will assist with compiling reports from the HIS system regarding incomplete records and report that information to the health information officer.
When necessary, the Health Information Clerk will assist with yearly record purging according to the hospital and central campus retention policies and perform other duties as needed.
About Us:
The Purdue Veterinary Hospital highly values the exceptional skills and knowledge our staff bring to our hospital, benefiting our students and patients alike. Located in the picturesque town of West Lafayette, Indiana, Purdue University boasts a stunning campus that houses both a renowned College of Veterinary Medicine and comprehensive Associate and Bachelor degree programs in Veterinary Nursing. Our team play a crucial role in teaching and mentoring students throughout the year, shaping the future of veterinary care. As a member of our university staff, you'll enjoy a generous benefits package that includes medical, dental, and vision insurance, paid time off, and retirement contributions. Join us and be part of a community dedicated to excellence in veterinary medicine and education!
What We’re Looking For:
Education and Experience
Qualified candidates will need:
- High School Diploma or GED
- 3 years of experience in customer service, clerical, or administrative support roles.
Skills Needed:
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and EHR/EMR software.
- Excellent customer service, verbal and written communication skills.
- Ability to maintain strict confidentiality and handle sensitive information ethically.
- Strong interpersonal skills and ability to work collaboratively within a team.
- Ability to work independently with minimal supervision.
- Problem-solving skills and ability to handle routine issues effectively.
What is helpful:
- 1-2 years of experience in a medical records department, healthcare administration, or related office environment
- Experience working with Electronic Health Record (EHR/EMR) systems
- Strong understanding of medical terminology.
- Familiarity with standard office and equipment (computers, scanners, multi-line phone system, printers, fax machines)
Additional Information:
- To learn more about Purdue’s benefits summary CLICK HERE
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-Exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Defined Contribution Plan
Career Stream
Administrative and Operational Support 2
- Pay Band S035
- Job Code #20002463
Link to Purdue University's Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php
EOE
Purdue University is an EO/EA employer.