Job Summary

The Assistant Director, Engineering Success Center leads academic support initiatives within the Engineering Student Success program. The position plans, implements, manages, and evaluates tutoring, exam preparation, study tables, workshops, and other academic and experiential support designed to strengthen student confidence, academic performance, persistence, and progress toward graduation.

The Assistant Director manages the peer tutor workforce and collaborates with faculty, academic advisors, and College and University partners to ensure students have access to effective academic support. The role also supports key transfer and pathway populations. The position uses engagement data, academic outcomes, research, and student feedback to assess and continuously improve Engineering Success Center services.

What You'll Be Doing:

Multi-site Engineering Success Center operations and programming

• Lead the planning, implementation, and day-to-day operation of academic-support services offered through the Engineering Success Center in Lambertus Hall and the residential tutoring location in Shreve Hall.
• Develop and maintain a coordinated portfolio of peer tutoring, exam preparation, study tables, workshops, and other academic-support activities based on student needs, course demand, research, and effective practices.
• Establish operating schedules, course coverage, service standards, communication processes, and procedures that support consistent and effective delivery across both locations.
• Manage the use of Engineering Success Center spaces, technology, equipment, and instructional resources. Identify and resolve operational challenges and recommend improvements to programs, processes, and systems.

Peer Tutor Workforce Management

• Lead the full employment lifecycle and functional supervision of approximately 30 peer tutors.
• Forecast staffing and course-coverage needs; recruit, interview, select, hire, onboard, train, schedule, coach, and evaluate tutors.
• Establish performance expectations and service-quality standards and address performance, attendance, conduct, and scheduling concerns.
• Convene and lead regularly scheduled tutor staff meetings to communicate operational updates, reinforce expectations, address emerging concerns, review student-support practices, and strengthen coordination across Engineering Success Center locations.
• Develop ongoing tutor training and professional-development opportunities. 

Assessment, data, reporting, and continuous improvement

• Develop and maintain an assessment plan for Engineering Success Center services. Track and analyze measures including student participation, utilization by course and location, repeat engagement, student satisfaction, confidence, tutor performance, academic performance, and other relevant Engineering Student Success indicators.
• Prepare reports and recommendations for Engineering Student Success and College leadership.
• Use data, research, and stakeholder feedback to evaluate program effectiveness, identify service gaps, improve operations, and inform decisions regarding staffing, course coverage, hours, and future programming.

Partnerships, Outreach, and Targeted Student Support

• Build and maintain collaborative relationships with faculty, academic advisors, schools and departments, Residential Education, student-support offices, and other College and University partners.
• Coordinate referrals, outreach, communication, and academic-support initiatives that expand student awareness of and access to Engineering Success Center services.
• Provide coordinated academic and experiential support to key transfer and pathway populations, including students who transfer from the Atlanta University Center Consortium, participants in the Green 2 Gold program, and students entering through articulation agreement pathways. Assess the academic-support needs of these populations and connect students with tutoring, exam preparation, workshops, study groups, faculty and staff resources, and other appropriate Engineering Success Center or University services.
• Support students experiencing academic difficulty by connecting them with appropriate Engineering Success Center services and other College or University resources.

About Us:

The College of Engineering at Purdue University is among the best and largest Engineering schools in the world. With nearly 16,000 engineering students and more than 500 tenure track faculty in the college, this position has ample opportunity to have an impact at one of the world’s most influential universities.

For more information about our department, please visit:

• College of Engineering, Purdue University  https://engineering.purdue.edu/Engr
• External Recognitions Program   https://engineering.purdue.edu/Engr/People/Awards
• College of Engineering's Social Media   https://engineering.purdue.edu/Engr/AboutUs/social

What We're Looking For:

Education and Experience:

• Bachelor’s degree in education, counseling, student services, engineering, science or a related field
• Four (4) years of relevant experience in academic support, tutoring or learning-center operations, STEM student-success programming, or a related area.  
• Equivalent combination of education and experience will be considered.
• Master’s degree preferred.
• Demonstrated experience recruiting, training, scheduling, supervising, coaching, or evaluating student employees is required.
• Experience managing a tutoring or learning center, operating programs in multiple locations, coordinating evening academic-support services, or assessing STEM student-success programs is preferred.

Skills needed:

• Must have excellent oral and written communication skills and outstanding interpersonal skills to work effectively with a broad group of college students, administrators, faculty, and staff.
• Essential skills include problem-solving, logistic organization, time management, customer service, creativity, project management, and professionalism.
• Must be highly motivated, self-initiating, and a team player.
• Ability to handle confidential information with discretion and make decisions under pressure from students and faculty.
• Knowledge of engineering curriculum and engineering profession preferred.

Who We Are:

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Additional Information:

• Purdue’s benefits summary https://www.purdue.edu/hr/Benefits/
• Purdue will not sponsor employment authorization for this position  
• A background check will be required for employment in this position
• FLSA: Exempt (Not Eligible For Overtime)
• Retirement Eligibility:  Defined Contribution Waiting Period

Career Stream

Compensation Information:
Professional 3
Pay Band S065
Job Code#20002087
 
Link to Purdue University's Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php

EOE

Purdue University is an EO/EA University